Privacy Policy

What Data Is Collected

When you fill in the contact form, your full name, company name, email, phone number, country, the service you are interested in and your message are sent to us. We use this information only to evaluate your request and to get in touch with you. When you visit the site, our server automatically keeps technical log records such as your IP address, browser information and access time, for security and error tracking purposes.

Use of Cookies

Our site uses essential cookies that keep the pages working properly; the session cookie that secures form submission, for example, falls into this category and deletes itself when the browser closes or shortly after. When Google Analytics is active, analytics cookies that measure visitor behavior also come into play. You can delete or block cookies at any time from your browser settings, though some parts of the site may not work as expected as a result.

Use of Google Analytics

We use Google Analytics to measure visitor numbers, which pages draw interest and overall usage trends on the site. This service places a cookie in your browser, and the data collected is processed on Google's servers. This data is not directly matched to your identity; it is evaluated in aggregated and anonymized form for statistical purposes. How Google processes this data is subject to Google's own privacy policy.

Data Retention Period

The information you submit through the contact form is kept until your request is concluded and, where applicable, for as long as the related business relationship continues. Unless a legal obligation applies, it is deleted or anonymized within a reasonable period after your request has been evaluated. Server log records are kept for a limited period for security purposes and deleted afterward.

Sharing with Third Parties

Your personal data is not shared with third parties unless legally required. Technical suppliers we use to process your form, such as server and infrastructure providers, can access your data only to the extent the service requires. Upon a request from legally authorized public institutions, information may be shared to the extent required by legislation.

Data Security

The information you submit through the form is transmitted over a secure connection before being saved to the database, and can only be viewed by authorized personnel who will evaluate your request. We do not request credit card or payment information through our site, and no such information is collected. Access to the administration panel is password-protected, and measures are in place against unauthorized access.

Your Rights and Contact

You have the right to learn whether your personal data is being processed, to access that data, to request its correction if it is incomplete or inaccurate, and to request its deletion if it has been processed unlawfully. All of these rights are explained in detail in our KVKK Notice. For questions, you can reach us at info@tuvaenerji.com or +90 532 312 00 59.